How do I order a yearbook?
Click Here to order now or call 1-877-767-5217 to order via telephone (M-F 7am - 4pm MST)
Will extra yearbooks be ordered to sell at the end of year distribution?
No.
When is the last day to guarantee yearbook purchase availability?
Friday, February 24, 2025
How can I check to make sure I have purchased a yearbook?
Search your email for phrase: Jostens Order Confirmation # Then Copy and Paste pink text as your email search).
*If you are unable to locate your confirmation email, please call 1-877-767-5217 and Press 1 to speak with a Jostens customer service representative. Once connected, please ask to verify your 2023 yearbook purchase. Jostens Customer service is available Monday-Friday 9am - 6pm EST.
How do I order an 8th Grade Tribute Ad?
Click Here to create and purchase your 8th grade tribute ad.
Is there a video tutorial for creating an 8th Grade Recognition/Tribute Ad?
Yes, CLICK HERE to watch now.
When is the final deadline for Tribute Ads?
Monday, November 11, 2024 is the final deadline.
** Jostens Customer Support is only available Monday-Friday from 9am-6pm EST.
Is there an early order discount deadline for 8th Grade Tribute Ads?
EARLY DEADLINE: Thursday, October 10, 2024
FINAL DEADLINE:Monday, November 11, 2024
**Jostens Customer Support is only available Monday-Friday from 9am-6pm EST.
Will there be an extension or another opportunity if I miss the deadline?
No.
Can I pay for an 8th Grade Ad with a credit card?
Yes.
Can I split my yearbook or tribute ad order into payments?
Yes, please choose JPay 3-payment option during checkout and purchase process.
Can I pay now and create my 8th Grade Ad later?
No. 8th Grade Ads must be completed before payment can be made.
Can I pay for an 8th Grade Ad with a check?
No. 8th Grade Ads must be purchased online. All major credit and debit cards are accepted (Visa, MC, Discover, Amex)
Should I use a specific web browser to create my 8th Grade Tribute Ad?
Yes. For best experience, please use Google Chrome for desktop/laptop.
I am able to upload images, but not place in the design. What now?
Please use Chrome browser as instructed above. No Safari, not MS Edge, Not Firefox.
When I try to place a photo, I receive a message that the image is not high enough resolution.
Images may be rejected for resolution if the orientation of the image does not match the design image. An image taken in vertical orientation (portrait) may not be high enough resolution to place in a horizontal orientation (Landscape) photo box.
Please call Jostens Ad Service Support 1-877-767-5217 (Monday-Friday, 9am-6pm EST)
When connected, Press 1 for Yearbook and then Press 2 for Yearbook Ad Service Support.
Is there a number I can call if I have technical difficulties?
Yes. Please call Jostens Ad Service Support 1-877-767-5217 (Monday-Friday, 9am-6pm EST)
When connected, Press 1 for Yearbook and then Press 2 for Yearbook Ad Service Support.
Are there any specific file format and resolution requirements for designing a Tribute Ad?
Yes, all images must be 300 DPI or greater to be included in your Tribute Ad. Low resolution images will be rejected by the designer portal. Please be sure all images for ad design are JPEG format, high resolution and not watermarked.
If I submit an image that appears blurry or pixelated on my phone or computer, how will it print?
Blurry or pixelated images (originals) used to design the ad will result in blurry and pixelated images when the ad is printed.
My confirmation at checkout says my order will be shipped to my home. Will the ad be included in the yearbook?
Yes. All 8th grade ads ordered via Jostens will be included in the yearbook and will not be sent to your home.
Can I still purchase an 8th Grade Ad if I have missed the final deadline?
No.
Why did I receive a notification that I have not ordered a yearbook when I have an email confirmation from Jostens?
When is the last day to personalize the cover with student name activity icons?
Friday, January 31, 2025
How can I contact the yearbook adviser?
Please CLICK HERE and complete the Contact Us form.
Click Here to order now or call 1-877-767-5217 to order via telephone (M-F 7am - 4pm MST)
Will extra yearbooks be ordered to sell at the end of year distribution?
No.
When is the last day to guarantee yearbook purchase availability?
Friday, February 24, 2025
How can I check to make sure I have purchased a yearbook?
Search your email for phrase: Jostens Order Confirmation # Then Copy and Paste pink text as your email search).
*If you are unable to locate your confirmation email, please call 1-877-767-5217 and Press 1 to speak with a Jostens customer service representative. Once connected, please ask to verify your 2023 yearbook purchase. Jostens Customer service is available Monday-Friday 9am - 6pm EST.
How do I order an 8th Grade Tribute Ad?
Click Here to create and purchase your 8th grade tribute ad.
Is there a video tutorial for creating an 8th Grade Recognition/Tribute Ad?
Yes, CLICK HERE to watch now.
When is the final deadline for Tribute Ads?
Monday, November 11, 2024 is the final deadline.
** Jostens Customer Support is only available Monday-Friday from 9am-6pm EST.
Is there an early order discount deadline for 8th Grade Tribute Ads?
EARLY DEADLINE: Thursday, October 10, 2024
FINAL DEADLINE:Monday, November 11, 2024
**Jostens Customer Support is only available Monday-Friday from 9am-6pm EST.
Will there be an extension or another opportunity if I miss the deadline?
No.
Can I pay for an 8th Grade Ad with a credit card?
Yes.
Can I split my yearbook or tribute ad order into payments?
Yes, please choose JPay 3-payment option during checkout and purchase process.
Can I pay now and create my 8th Grade Ad later?
No. 8th Grade Ads must be completed before payment can be made.
Can I pay for an 8th Grade Ad with a check?
No. 8th Grade Ads must be purchased online. All major credit and debit cards are accepted (Visa, MC, Discover, Amex)
Should I use a specific web browser to create my 8th Grade Tribute Ad?
Yes. For best experience, please use Google Chrome for desktop/laptop.
I am able to upload images, but not place in the design. What now?
Please use Chrome browser as instructed above. No Safari, not MS Edge, Not Firefox.
When I try to place a photo, I receive a message that the image is not high enough resolution.
Images may be rejected for resolution if the orientation of the image does not match the design image. An image taken in vertical orientation (portrait) may not be high enough resolution to place in a horizontal orientation (Landscape) photo box.
Please call Jostens Ad Service Support 1-877-767-5217 (Monday-Friday, 9am-6pm EST)
When connected, Press 1 for Yearbook and then Press 2 for Yearbook Ad Service Support.
Is there a number I can call if I have technical difficulties?
Yes. Please call Jostens Ad Service Support 1-877-767-5217 (Monday-Friday, 9am-6pm EST)
When connected, Press 1 for Yearbook and then Press 2 for Yearbook Ad Service Support.
Are there any specific file format and resolution requirements for designing a Tribute Ad?
Yes, all images must be 300 DPI or greater to be included in your Tribute Ad. Low resolution images will be rejected by the designer portal. Please be sure all images for ad design are JPEG format, high resolution and not watermarked.
- No PNG files
- No screen shots
- No TIFF files
- No images from social media (They are low resolution)
- No watermarked images
If I submit an image that appears blurry or pixelated on my phone or computer, how will it print?
Blurry or pixelated images (originals) used to design the ad will result in blurry and pixelated images when the ad is printed.
My confirmation at checkout says my order will be shipped to my home. Will the ad be included in the yearbook?
Yes. All 8th grade ads ordered via Jostens will be included in the yearbook and will not be sent to your home.
Can I still purchase an 8th Grade Ad if I have missed the final deadline?
No.
Why did I receive a notification that I have not ordered a yearbook when I have an email confirmation from Jostens?
- The parent name may have been entered at the time of purchase instead of a student name.
- The name at the time of ordering may have been transposed by the purchaser. *The First and Last name were entered in the wrong fields. Example: First and last Name of John Smith were entered by purchaser as Smith John.
- You may have ordered yearbooks for multiple students under the name of one student.
- You may have located a confirmation number from a previous year (Please verify month/year purchase date located in upper right of email confirmation.
- Your method payment may have been declined by your credit card company or accidentally disputed.
- You may have chosen the 3 payment option and one of the payments was declined by your credit card company.
- You may not have ordered a yearbook.
- If none of the bulleted items above apply, please CLICK HERE to contact the yearbook adviser.
When is the last day to personalize the cover with student name activity icons?
Friday, January 31, 2025
How can I contact the yearbook adviser?
Please CLICK HERE and complete the Contact Us form.
